Resource LibraryNot Categorized

Social Media and UGC in the Customer Experience Journey

Build trust, increase engagement, and drive return on investment with social media and user-generated content
Social Media Ugc Guide Landingpage

Social media has long served as a valuable storytelling tool for brands, building a bridge between them and their audiences. It brings online communities together and creates an increased sense of belonging and unity.

As leading brands continue to seek new ways to become more customer centric and bring community to the forefront of their digital marketing, they’re extending the power of social media by uniting it with another powerful marketing tool: user-generated content, or UGC.

    What You’ll Learn:

  • How social media and user-generated content connect people and brands
  • The 5 ways social media and UGC enhance marketing and brand strategy
  • How Hootsuite’s integration with TINT can help

Download your resource now

Share This:

Related Resources

Careem Case Study Resource Card Image
Case Studies

How Community Engagement at Careem Powers the Middle East’s Super App

A responsive social presence and a focus on customer experience have been key to rapid growth for Careem
Social Media Strategy Guide preview image
Strategy & Tactics

Social Media Strategy Guide

An 8-step guide to developing your social media presence
owly asset not found
Case Studies

How Hootsuite Boosts Reach, Recruiting, and Revenue with Employee Advocacy

Yes, Hootsuite built the best platform for employee advocacy. No, we weren’t using it as well as we could have been. Here’s how we fixed that.
Get the training you need to grow your career