WebinarsSocial Customer Advocacy

Connect with Customers Through Social Listening

Anzretail Webinar June2021 Daniel Lean
Daniel Lean
Manager, Customer Success APAC, Hootsuite
Anzretail Webinar June2021 Lp 1500X1950

Details

Retail has changed drastically since COVID. Your current and new customers are shopping very differently, with more researching and shopping online than ever before. How do you make sure you maintain your customer base, grow your business and keep ahead of the competition?

Join our latest panel as Daniel Lean (APAC Manager, Customer Success at Hootsuite) welcomes experts from Talkwalker and Inside Retail to answer your retail marketing questions, dive into current market trends, and share best practices on using social listening tools to understand your customers and inform your social media strategy.

    What You’ll Learn:

  • Understand rapidly changing customer behaviours and market the right products at the right time
  • How to leverage social listening insights to inform your paid strategy
  • Customer care: build trust by finding the right balance between public engagement and private messaging

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Share This:

  • Anzretail Webinar June2021 Daniel Lean

    Daniel Lean

    Manager, Customer Success APAC, Hootsuite
  • Anzretail Webinar June2021 Angelica Calinisan

    Angelica Calinisan

    Senior Solutions Manager - JAPAC, Talkwalker
  • Anzretail Webinar June2021 Jo Anne Hui Miller

    Jo-Anne Hui-Miller

    Managing Editor, Inside Retail

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