5 Steps to Delivering a Strong Customer Care Plan

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Stephanie Jeanmougin
Director, EMEA/ANZ Strategic Marketing Programs, Hootsuite
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Does your company claim that your “customers come first?” Good! They should.

To help you practice what you preach, we’ve put together five social customer care steps. Keeping customers happy is important for many reasons—one being it’s one of the most effective ways to boost your business’s bottom line.

In this webinar, experts in customer care explain why delivering world-class customer care needs to be a core part of your marketing strategy.

What You’ll Learn:

  • How to deliver great service on the channels your customers prefer

  • How to support your customers at every step of their journey

  • How to use messaging data and insights to create value across your organization

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  • Headshot Stephanie Jeanmougin Yellow Bg 400X400@2X

    Stephanie Jeanmougin

    Director, EMEA/ANZ Strategic Marketing Programs, Hootsuite
  • Headshot Mieke Beelen Yellow Bg 400X400@2X

    Mieke Beelen

    Manager, Field Marketing NER, Hootsuite

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