As a social media marketing pro, you’ve been working diligently to create and launch exceptional social media campaigns. Yet, when it comes to proving the return on your investment, you find yourself in a pickle.

As marketers increase their spend on social media, they’re under constant scrutiny to display ROI from their campaigns. We know how difficult it can be to show any impact or only have a qualitative sense of impact.

Join this webinar to learn how to use conversations on these platforms to build trust, add value and make your customers feel heard.

The seismic shift to digital-first business is continuing into the second half of 2020, with the CMO Survey reporting that marketing teams’ social media budgets have increased by an eye-popping 74% this year.

In this webinar, we’ll discuss how you can identify and track the right metrics across paid and organic channels to measure and prove the ROI of your social marketing strategy.

Being proactive makes social customer care plan possible to meet and even exceed customer expectations.