Resource LibraryNot Categorized

COVID-19’s Impact on Customer Engagement

With the world in self-quarantine, social media usage has dramatically increased. But has that translated into more traffic for brands? Should you pause your paid social campaigns? And how should you adapt your playbook to fit these changing times?

Download our data-backed intelligence briefing, with a quick analysis of what's changed with customer behavior over the last few weeks. This presentation is a snapshot of how digital organizations are responding to the crisis, adapting their playbooks, and retaining customer relationships.

You’ll discover how digital organizations are:

  • Responding to the COVID-19 crisis

  • Adapting their customer engagement playbooks

  • Retaining customer relationships

Download your resource now

Share This:

Related Resources

owly asset not found
Case Studies

Penn Mutual Case Study page

With a content studio and library of pre-approved content, Penn Mutual helps time-strapped 
financial professionals deliver more value to clients
owly asset not found
Case Studies

British Museum Case Study Resource

With a social media strategy focused on engagement and customer experience, 
the Museum has grown its social audience faster than its peers
IAG Case Study Resource Image
Case Studies

IAG Case Study Resource Content

The insurance leader arms reps with social media technology, content, and training to engage broker audiences in an authentic way
Get the training you need to grow your career