Citizens are increasingly expecting more personal forms of engagement from their state and local governments.

Social media is a way to not only meet those expectations—but to exceed them.

Watch our webinar with the NYC Department of Health and Mental Hygiene to hear how they’re using social to boost citizen engagement.

In this webinar, you’ll discover:

  • How to transform the customer service landscape in local government industries

  • How to mitigate risk in social communications with social archiving

  • Real life examples of innovative citizen engagement and social communications

Sign up now to learn how government industries can fuel citizen engagement with social.

  • Jaime Stein

    Senior Manager, Social Media, Hootsuite

  • Mike Pagani

    Senior Director of Product Marketing and Chief Evangelist, Smarsh

    Mike Pagani is Senior Director of Product Marketing and Chief Evangelist at Smarsh. With more than 25 years’ experience working with new and emerging technologies, he is a seasoned IT professional and recognized subject matter expert in the areas of mobility, identity and access management, network security, virtualization and information archiving. In his current role, Mike is a frequent industry event speaker, and contributes regularly to trade publications and online media outlets. Prior to joining Smarsh in November 2014, he held senior technology evangelist positions with Dell Software, Quest Software and NComputing.

  • Jennifer MacGregor

    NYC Department of Health and Mental Hygiene Bureau of Communications, City of New York

    Jennifer is the Assistant Director for Social Media at the New York City Department of Health and Mental Hygiene, where she leads digital marketing and social media strategy and content development for the agency. She has a passion for making government communications on social media informative, accessible and fun.