The mainstream media is taking a backseat as government agencies bypass traditional media outlets and communicate directly with citizens on social media. From small municipal matters to sweeping revolutionary movements, social media is now the de facto voice of democracy.
That’s why it’s more important than ever to make social media a key channel to engage with citizens, manage your agency’s reputation, deliver critical response communications, and recruit new talent. Download this infosheet to discover how your agency can take the social advantage.
What You'll Learn
- How to build and manage your agency’s reputation
- How to engage citizens and deliver services effectively
- How to manage critical response communications