How the NYPD uses social media to engage citizens and fight crime

Zachary Tumin
Deputy Commissioner, Strategic Initiatives, NYPD


The City of New York Police Department (NYPD) uses social media to actively engage with the city’s citizens as a department—while empowering over 100 commands to use social to confidently connect with their communities, producing invaluable law enforcement results.

Watch this exclusive webinar to discover:

  • How social media dialogue with communities provides value for law enforcement agencies, from fighting crime, to addressing quality of life issues, to helping to find missing persons and fugitives

  • Strategies and tips for how police departments and government agencies can make the shift in strategy from one-way public communication to two-way engagement that delivers value to all

  • The role NYPD leadership played in changing the mind-set of officers around social media—and providing the necessary training for them to engage successfully

To view this exclusive webinar, just fill in the form on the right side of this page.

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  • Zachary Tumin

    Deputy Commissioner, Strategic Initiatives, NYPD

    Zachary is the Deputy Commissioner for Strategic Initiatives at the New York Police Department and a member of the faculty (adjunct) at Columbia University’s School of International and Public Affairs. He is former Special Project Assistant to the Director of the Science, Technology and Public Policy program at Harvard School’s Belfer Center for Science and International Affairs. Tumin has written extensively about the strategic management of collaboration.

  • Chris Mercer

    Corporate Account Executive, Hootsuite

    Chris works with Hootsuite's government accounts on aligning social media to various initiatives and functions of their government. With a background in information technology training, he understands the resistance to change and implementing new technologies in government. Chris is very passionate about collaboration through innovation with his clients stressing that social media allows governments to accomplish more with less.

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