Hootsuite’s customers praise its integrations with CRM and marketing automation platforms (MAPs), the tool’s ease of use, and comprehensive consultation and assistance before program rollout.

The Forrester New Wave™: Sales Social Engagement Tools, Q2 2019

Why Forrester ranks Hootsuite as a Leader:

Forrester analyzed the eight most significant sales social engagement solutions, evaluating them on 10 criteria.

The result? Forrester found that Hootsuite “leads the pack with its seller focus and scale.” And that we also support large global organizations, with 45% of its markets outside of the US and has deep experience with complex selling models (e.g., multiple hierarchies, distributors, agents, and franchisees).

Hootsuite’s integrations with top-tier app and tool systems and education services were also cited in the report:

Hootsuite's Amplify has differentiated functionality including more than 150 out-of-the-box integrations, a range of global social networks, and a professional services arm with training and certifications for sellers.

The Forrester New Wave™: Sales Social Engagement Tools, Q2 2019
Hootsuite Podium

The 10 criteria used by Forrester:



Analytics and Insights


Privacy, risk, and compliance



Product Vision

Product Road Map

Category Vision

Learn how Hootsuite stacks up in the evaluation.

Download the report for a detailed analysis, showing why Hootsuite was ranked a leader.