From crisis communications to policy changes, governments are increasingly using social media as a primary communication channel. It’s where citizens are—and crucially, it’s where they’re most engaged.

The State of Social Media in Government in 2018 explores the growing role of social media in government organizations. In this report, you’ll learn about emerging global social trends and discover the five top areas of opportunity for your government agency to drive success on social in 2018.

What You'll Learn

  • Find out how leading government agencies are using social media most effectively
  • Learn about the key role social can play in important government issues such as crisis communications and recruitment
  • Discover the five top areas of opportunity for social media in government in 2018