The COVID-19 pandemic has shaken the entire banking ecosystem and the way consumers interact with financial organizations. We’ve seen sweeping changes in the way we engage with customers and train employees—as well as in how financial brands are perceived.
How will consumer needs be affected in a post-pandemic landscape? How can financial services organizations use digital technology to navigate this new normal?
In this webinar, join the financial subject-matter experts from Facebook, Hootsuite, Adobe, and Hero Digital to discuss how financial services institutions can take steps to respond to the new reality of work.
What You'll Learn
- What society returning to work (or not) means for financial services organizations
- How social media offers a unique strength in times of crisis and beyond
- Tips on sharpening digital skills and integrations to minimize future business disruption