The Total Economic Impact™ of Hootsuite
Numbers don’t lie—a commissioned study from Forrester Consulting found that Hootsuite customers get a 222% ROI over three years. In this study, Forrester breaks down how Hootsuite helps enterprise customers drive growth on social and beyond. Their findings show exactly why it pays to have the right tools for executing your brand’s social strategy.
Unleash social’s full potential
The results are in: Hootsuite customers aren’t just optimizing their social media strategy—they’re creating transformative social customer care, employee advocacy, and crisis management programs. And the cherry on top? The investment up front pays for itself in six months. Here’s how Hootsuite sets teams up for success at any scale:
The value Hootsuite brings:
“Having a centralized inbox on Hootsuite also helped us detect some trends and patterns in the industry, and allowed our PR/media relations team to get ahead of the conversation.”
GLOBAL HEAD OF SOCIAL ENGAGEMENT & ADVOCACY, TELECOMMUNICATIONS.
“We received nearly 400,000 messages in 2020 (and more than 2x more in 2021 with the pandemic). Without Hootsuite, it would have been impossible to respond to all of them. Now, we are answering them in under 2 hours.”
GLOBAL DIRECTOR OF SOCIAL MEDIA, HOSPITALITY