Engage with citizens. Manage crisis communications. Deliver services efficiently.

Discover how Hootsuite is enabling governments and agencies—from local to national—to better inform and engage with communities.

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Hootsuite is FedRAMP authorized

Government agencies can now easily work with the global leader in social media management to engage with citizens, manage crisis communications, and deliver services and information via social media.

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Meet citizen expectations on social

Almost 90% of agencies are active on social media—but citizens expect more

Our new benchmark study revealed that 77% of agencies have seen a rise in constituent engagement over the past two years and many are feeling the pressure to evolve their social media strategies.

Your agency can turn this challenge into an opportunity. Access metrics to compare your performance to others at the federal, state, and local levels, and get strategic tips on critical topics including tone of voice, security, and measuring the impact of social media.

One secure platform to improve citizen engagement and service delivery, build your agency’s brand, and respond efficiently in a crisis.

  • Empower staff

    Allow your team to engage directly with citizens— without compromising control over messaging and access.

  • Stay compliant

    Integrations with social media archiving solutions keep you compliant with FOIA and other public records laws.

  • Measure public sentiment

    Uncover the impact of your programs and policies with real-time social media listening and analytics.


Creating Connections, Building Trust

As public distrust for police departments grows—and demands for increased scrutiny and accountability grow louder and more urgent—it’s more important than ever for law enforcement agencies to equip their teams with tools and strategies to increase transparency, listen to their communities, and rebuild the trust that is at the heart of civil society.

From strategy and execution to effective communication and crisis preparation, this guide outlines what agencies need to build stronger connections with the communities they serve.


  • Webinar
    How Governments are Managing COVID-19 on Social

See how Hootsuite can help you connect with
and serve citizens on social.