How Healthcare Organizations are Managing COVID-19 on Social
No one living today has ever faced a pandemic like COVID-19. It has caused abrupt changes in customer and patient needs that are primarily being met through social media and other digital tools, as social distancing discourages physical services.
While healthcare and wellness organizations are doing a phenomenal job at swiftly adapting to these digital needs, the ongoing pandemic requires continued learning on best practices for delivering timely updates, unifying messaging, and mitigating harmful rumors.
This webinar will take you through examples of outstanding coronavirus crisis management strategies happening in the healthcare industry today. You will receive recommendations to implement in your social media plan to continue moving forward with confidence in the months ahead. Plus, we’ll host a live Q&A session to answer any questions you may have.
What You’ll Learn:
- How to identify the needs of your audience to inform your communications strategy
- Methods to build trust in your messaging
- Ways to mitigate misinformation and rumors
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Bryan RuscheDirector, Americas Enterprise Marketing at Hootsuite
As Director, Americas Field Marketing at Hootsuite, Bryan applies his 20+ years of sales, marketing and business development experience at B2B organizations to help support the sales organization with lead generation and pipeline acceleration for North and Latin America at Hootsuite.
Ashley ReidSenior Business Value Analyst, Hootsuite
Ashley researches and analyzes healthcare industry trends and works with Hootsuite’s healthcare prospects and clients to help them understand how social media aligns to their organizational objectives and elevate their social performance.
Andrea JohbSenior Solutions Consultant, Hootsuite
Andrea works with Hootsuite's top-tier healthcare customers to solve their unique business challenges through the Hootsuite technology ecosystem.