Hootsuite Ads Terms


Last Modified: August 19, 2021

These Hootsuite Ads Terms (the “Ads Terms”) apply to all Hootsuite Enterprise Services which allow you to create and manage paid content on Social Networks or any other third party advertising platforms (“Advertising Platforms”). These Ads Terms are incorporated into, and form part of, the terms applicable to your access to and use of the Hootsuite Enterprise Services (the “Agreement”). Capitalized terms not defined in these Ads Terms have the meanings given to them in the Agreement.

1. Advertising Platform Accounts. The Hootsuite platform provides you with technical functionality which allows you to publish and manage ads on Advertising Platforms. In order to use this functionality, you must be a registered user, and have an advertising account with the relevant Advertising Platform. You agree that we may receive payments from the Advertising Platforms based on your ad spend, pursuant to our agreements with the Advertising Platforms.

2. Payment to Hootsuite. If you exceed any spend limit included in your purchased subscription (the “Ad Spend Limit”), we reserve the right to immediately upgrade your subscription with an increased Ad Spend Limit for the remainder of the Term of the applicable Authorization Form and you will pay the additional fees associated with any such upgrade. Alternatively, Hootsuite reserves the right to give you notice of such upgrade prior to reaching the Ad Spend Limit and revoke your access to Hootsuite Ads when you reach the Ad Spend Limit if you have not agreed to pay the additional amounts associated with an upgrade. You may also elect to upgrade your subscription with an increased Ad Spend Limit at any point during the Term of the applicable Authorization Form. It is solely your responsibility to monitor your Ad Spend Limit.

3. Payments to the Advertising Platform. In addition to the payment of your Fees to Hootsuite, you remain responsible at all times for paying the relevant Advertising Platform directly for any ads purchased through the Enterprise Services.

4. Customer Responsibility. You will not provide us with any Ads Content that contains any personally-identifiable information unless you have the consent of all personally-identifiable individuals or you are able to rely on another lawful basis for such use.