No one living today has ever faced a pandemic like COVID-19. As the global health emergency continues to unfold, higher educations are scrambling to digitize their teachings and tap into their students' needs.
Despite uncertain timelines around social distancing, higher education institutions have done a commendable job leveraging digital tools such as social media to keep students informed, empathise with their frustrations, and provide guidance and timely information.
This webinar will take you through examples of outstanding crisis management strategies happening in the higher education industry today to mitigate COVID-19. You’ll receive recommendations to implement in your communications plan to continue moving forward with confidence in the months ahead. Plus, we’ll be joined by a panel of individuals working in higher education to lend their expertise and answer any questions you may have during our live Q&A session.
What You'll Learn
- How listening to your students can inform your communications strategy
- Methods to build trust with your audience
- Steps to dispel misinformation