Skip to content
Web Webinar Sept22 Hero 1500X1950
Category:How to Prove the Value of Social ROI
On-demand

Conversational Experience: A New Era of Social Customer Care

Join this webinar to learn how to use conversations on these platforms to build trust, add value and make your customers feel heard.

Details

22 September 2021

With the safety of in-person experiences still in flux, people are continuing to turn to digital platforms to connect with brands and organizations. And they’re primarily using the platforms they’re most comfortable with: social media, messaging apps, and SMS.

You’ll leave with an understanding of how to use customer insights to develop world-class customer experiences through care that builds lasting connections.

What you’ll learn

  • Why customer care needs to be a core part of your marketing strategy
  • How to use customer insights to develop a world-class customer experience
  • How to get your leadership on board with using customer care to build lasting connections.
Share this webinar

Please complete the form to register

* indicates required fields

Speakers

Email Webinar Sept22 Speaker 1 400X400
Amin Ibrahim
Director of Commercial Solutions Consultants at Hootsuite
Email Webinar Sept22 Speaker 2 400X400
Eroll Chimanga
Group Product Manager at Hootsuite

Related resources

Category:How to Prove the Value of Social ROI

The Real ROI of Social Media

As a social media marketing pro, you’ve been working diligently to create and launch exceptional social media campaigns. Yet, when it comes to proving the return on your investment, you find yourself in a pickle.

Category:How to Prove the Value of Social ROI

How to Measure the ROI of Social Advertising

As marketers increase their spend on social media, they’re under constant scrutiny to display ROI from their campaigns. We know how difficult it can be to show any impact or only have a qualitative sense of impact.

Category:How to Prove the Value of Social ROI

Conversational Experience: A New Era of Social Customer Care

Join this webinar to learn how to use conversations on these platforms to build trust, add value and make your customers feel heard.

Interested in learning more with Hootsuite?

Request a demo