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Whether you're looking to find out how Hootsuite can solve problems specific to your business or need assistance with your account, let's talk!

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Get in touch with customer support

Need help? Give us a shout. Be sure to include the email address associated with your Hootsuite account and a description of your issue. We also welcome new feature suggestions and crowd-pleasing guacamole recipes.

Here are four ways to get in touch with customer support:

  1. Message us from your Hootsuite dashboard; or

  2. Email your account rep for support with your Enterprise plan; or

  3. Submit a help request; or

  4. Contact us on Twitter (X) or Facebook for 24/7 social media support.

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Operational hours

Monday to Friday 9:00 am - 5:00 pm
PST GMT-8, CST GMT-6, EST GMT-5, EET GMT+2, CET GMT+1

Monday to Friday 9:00 am - 1:00 pm, 3:00 pm - 5:00 pm
SGT GMT +8

Monday to Friday 9:00 am - 4:00 pm
AEDT GMT + 11

Monday to Friday 9:00 am - 5:00 pm
NZDT GMT +12

Languages Supported:
English, French and Spanish

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Our offices

    Vancouver HQ

    Vancouver, BC
    V5T 4L1

    Toronto

    Toronto, ON
    M5V 2Y1

    Montréal

    Montréal, QC
    H3B 2V6

    Mexico City

    Ciudad de México
    11520

    London

    London, UK
    WC1V 6LJ

    Paris

    75009 Paris
    France

    Milan

    Milano
    20124

    Romania

    Bucharest
    011237

    Hamburg

    Hamburg
    20355

    Rome

    Roma, RM, Italy
    00185

    Sydney

    Sydney NSW, 2000
    Australia

    Hasselt

    3500 Hasselt
    Belgium