Skip to content
Hootsuite Product Updates
January 31, 2025

Inbox 2.0: More context for approvals

We’ve improved the Inbox 2.0 approval process to make it faster and easier for approvers. Now, when reviewing a message, approvers can see the full conversation history, notes, and sentiment directly in the approval pane, eliminating the need to navigat...

Details

We’ve improved the Inbox 2.0 approval process to make it faster and easier for approvers. Now, when reviewing a message, approvers can see the full conversation history, notes, and sentiment directly in the approval pane, eliminating the need to navigate elsewhere for more context.

Share this update
Step 1 of 2

Please complete the form to learn more

* indicates required fields

Related updates

Category:Hootsuite

Social OS: The First Operating System That Turns Live Social Signals into Business Action

Social OS brings social intelligence, publishing, customer care, and employee advocacy together in one AI-powered operating system, so you can move at the speed of culture.

Category:Hootsuite

Filter by approver in Planner

Filter by Approver in Planner gives you instant visibility into your approval pipeline so you can identify which posts are waiting on specific people and resolve bottlenecks without manual effort.

Category:Hootsuite

Improvements to Virtual Agent Integrator (VAI) in Inbox

We are adding VAI improvements to Hootsuite Inbox to give you precise control over which message types trigger automated responses

Woman in orange blazer holding folders, surrounded by a growth chart showing 96% growth and a laptop screen displaying a website.

Unlock insights tailored to your business

Get your zero-risk trial to see how Hootsuite can power brand growth with the industry’s deepest insights.