New features available in Inbox for Business & Enterprise users
Details
Perform new actions on comments and messages, including like and unlike, hide and unhide, Retweet and Quote Tweet, mute and delete messages.
Easily select and view tags under your messages to keep track of what your customers are saying.
Send quick replies, carousels, and postback buttons to your customers on Facebook, Instagram, and Twitter—and view these features as rich messages in the conversation.
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